Customer Support

Fix mapping when room rates are incorrectly mapped or when room rate configurations do not match across your systems.

How to fix incorrect mapping or mismatched rate configuration

Connect and map to Agoda

Connect to Despegar

Map to Despegar

Connect and map to Hostelworld

Connect and map to iHotelier

Map to Hotelbeds

HRS mapping guide

Connect and map to Roiback

Connect and map to SynXis

Connect to Hotelbeds

How to connect, map and activate Tripadvisor Plus / Instant Booking.

Connect to Tripadvisor Plus / Instant Booking

Connect to SiteMinder GDS

Channels

Everything you need to know about connecting to Booking.com.

Connect to Booking.com

Map to Booking.com with Enhanced Sync — manage your rooms and rates via your SiteMinder platform without needing to log into Booking.com.

Map to Booking.com (Enhanced sync)

Learn about Booking.com's features

Booking.com Enhanced sync: frequently asked questions

Booking.com

Learn about Airbnb and how to connect the channel.

Connect Airbnb

How to Map to Airbnb, and the settings to configure when mapping.

Map to Airbnb

Set up and manage discounts when mapping to Airbnb — length-of-stay, early-bird, and last-minute discounts.

Map to Airbnb: discounts

Frequently asked questions about connecting Airbnb to your SiteMinder platform.

Connect Airbnb: frequently asked questions

Airbnb reservations: frequently asked questions

Disconnect or delete Airbnb

Video: Connect and map to Airbnb

Airbnb

Learn about Expedia's features

How to connect the channel Expedia in your SiteMinder platform.

Connect to Expedia

Map to Expedia

Expedia

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Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

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