SiteMinder GDS connects your SiteMinder platform to the Global Distribution System (GDS), a worldwide reservation network used by travel agents and corporate bookers to search and book accommodation. Travel agents and corporate booking platforms use GDS networks to access real-time rates and availability, including negotiated and other restricted rates.

SiteMinder GDS is a separate extranet. Your GDS property content is maintained in the SiteMinder GDS extranet, while your rates, availability and restrictions are managed through your SiteMinder platform. The two systems work together to distribute your property information, rates and availability to connected GDS networks.

SiteMinder GDS connects your property to four major GDSs, including:

You must either already have an active SiteMinder channel manager connection or be in the process of onboarding the SiteMinder platform channel manager before GDS onboarding can begin.

💡 For the best results with SiteMinder GDS, your property should:

For more information about eligibility, signup requirements and the onboarding process, see SiteMinder GDS: your complete guide to signup, onboarding and support.

To create your GDS account and start the onboarding process, you must contact our sales team. Your sales representative will provide the information and setup requirements needed to begin onboarding.

Once GDS onboarding is complete, you’ll receive access to your SiteMinder GDS extranet. Your extranet is pre-configured with your property, room and rate content based on your setup form.

After activation, you can:

GDS rate mapping is an important part of both your initial GDS onboarding and ongoing GDS management. You will need to map your rates in the following situations:

As part of your GDS onboarding, you must map all rates included on your GDS setup form before your GDS activation can be completed. Your GDS onboarding analyst will instruct you when rates are available to be mapped for the first time.

When you request a new GDS rate, the SiteMinder GDS team will create the rate in the GDS Extranet and complete the required GDS rate loading. Once complete, they’ll confirm the rate is ready and instruct you to map the rate in your Channel Manager. You must complete this Channel Manager mapping before the rate can be booked through the GDSs.

Go to Distribution > Channels > SiteMinder GDS > Room rates mapping.

For detailed guidance, see SiteMinder GDS: Mapping Rates.

By default, all reservations are processed using the rate code of the first mapped room rate of the same room type. The Reservation mapping fallback field allows you to specify which mapped room rate (and Rate code) will be used to process reservations.

Only one room rate per room type should be set as the fallback. For this reason, we strongly recommend setting Reservation mapping fallback to No as your default method for mapping GDS rates. This avoids potential duplicate settings and helps prevent issues with rate mapping.

⚠️ If your property’s pricing includes some, but not all taxes, (e.g. includes VAT, but City Tax is payable during stay) please consult your SiteMinder GDS support team to clarify how this setting should be managed.

SiteMinder GDS supports these inventory updates:

💡 GDS has a maximum inventory update period of 372 days.

To review channel settings for SiteMinder GDS go to Distribution > Channels > SiteMinder GDS > Channel settings.

This setting is configured as No by default for SiteMinder GDS.

⚠️ We recommend keeping this setting as No. Do not change this setting unless instructed to do so by your SiteMinder GDS Support Team.

This setting is configured as No by default for SiteMinder GDS. If you believe your property should be classified as an Enterprise hotel, contact your SiteMinder GDS Support Team before changing this setting.

Choose how minimum stay restrictions apply to bookings:

This setting is configured as No by default for SiteMinder GDS, but you have the access to change this setting.

To disconnect SiteMinder GDS, please contact your GDS Account Manager.

⚠️ Note that terminations are subject to the terms of your GDS contract and early termination may incur fees.