Inventory updates supported by Expedia
Expedia supports the following inventory updates:
Rates (those shown on the Inventory grid).
Extra guest rate (the extra adult rate in your SiteMinder platform) — only supported when using occupancy-based pricing. If using per-day pricing, you need to set the extra person charges directly via Expedia.
Single guest discount — only supported when using occupancy-based pricing.
Availability
Restrictions: (Minimum stay, Maximum stay, Stop sell, CTA; closed to arrival, and CTD; closed to departure).
💡 Expedia has a maximum inventory update period of 730 days.
Connect to Expedia
Your property will need an account with Expedia before connecting to Expedia in the SiteMinder platform.
First connect “Siteminder RDX” In Expedia’s extranet. Take note of your Hotel EID (also known as hotel code or property code).
To connect Expedia in your SiteMinder platform, follow these steps:
Go to Distribution > Channels > click on Expedia.
Click “Yes, I have an account with Expedia”, then click Connect.
Click Log in to Expedia, then click Next.
Enter your Property code (also known as Hotel ID or EID).
Enter the Reservation e-mail address for reservation notifications to be sent to.
Click Connect.
The channel status will now be “Awaiting setup”. Please allow 24 hours for the connection to be enabled and ready to be mapped. Once the channel is enabled and ready to be mapped, you will be notified by e-mail.
Before mapping to Expedia, create your room types and rate plans in Expedia’s extranet. Set up settings such as room type details, occupancy settings, and extra person charges.
Expedia channel settings
To check and set Expedia's channel settings, go to Distribution > Channels > Expedia > Channel settings tab.
Reservation e-mail address — reservation confirmation and update e-mails will be sent to this address.
Rate multiplier — at channel level for all room rates, or channel rate level for specific channel rates only.
Currency conversion
Reservation commission percentage — reservation commission will be added on top of the total reservation amount. (This will affect the reservation totals sent to your PMS for net rates).
Enable Expedia
Once mapping is complete, check your inventory is showing correctly for Expedia on your SiteMinder platform Inventory grid.
Then, enable Expedia in Channel settings. To enable the channel, go to Distribution > Channels > Expedia > Channel settings tab.