Inventory updates supported by Expedia
Expedia supports the following inventory updates:
Rates (those shown on the Inventory grid).
Extra guest rate (the extra adult rate in your SiteMinder platform) — only supported when using occupancy-based pricing. If using per-day pricing, you need to set the extra person charges directly via Expedia.
Single guest discount — only supported when using occupancy-based pricing.
Availability
Restrictions: (Minimum stay, Maximum stay, Stop sell, CTA; closed to arrival, and CTD; closed to departure).
💡 Expedia has a maximum inventory update period of 730 days.
Connect to Expedia
You need to set up an account with Expedia before connecting the channel in your SiteMinder platform. Create an account here.
Step 1: Connect SiteMinder in Expedia's extranet
Log in to your Expedia account and select your property.
Go to Rooms and Rates > Connectivity Settings.
Click Add Provider or Get Started.
Search for and select SiteMinder RDX and click Next.
Click Connect for both Availability and Rates and Reservations options.
Click Next, then Confirm to complete the connection.
Take note of your hotel ID (also known as hotel code, property code, or Expedia ID).
Step 2: Connect Expedia in your SiteMinder platform
Go to Distribution > Channels > click on Expedia.
Click “Yes, I have an account with Expedia”, then click Connect.
Click Log in to Expedia, then click Next. Make sure SiteMinder RDX is connected in your Expedia account.
Enter your Property code (also known as Hotel ID or EID).
Enter the Reservation e-mail address for reservation notifications to be sent to.
Click Connect.
After connecting Expedia, the channel status will show "Awaiting setup". Please allow 24 hours for the connection to be enabled. You will receive an e-mail notification when the channel is enabled and ready to be mapped.
Before mapping to Expedia, create your room types and rate plans in Expedia’s extranet. Set up settings such as room type details, occupancy settings, and extra person charges.
Expedia channel settings
To check and set Expedia's channel settings, go to Distribution > Channels > Expedia > Channel settings tab.
Reservation e-mail address — reservation confirmation and update e-mails will be sent to this address.
Rate multiplier — at channel level for all room rates, or channel rate level for specific channel rates only.
Currency conversion
Reservation commission percentage — reservation commission will be added on top of the total reservation amount. (This will affect the reservation totals sent to your PMS for net rates).
Enable Expedia
Once mapping is complete, check your inventory is showing correctly for Expedia on your SiteMinder platform Inventory grid. Once ready, enable Expedia in Channel settings.
To enable the channel, go to Distribution > Channels > Expedia > Channel settings tab.