Enable Reservation commission percentage in Channel settings for Agoda, Trip.com, Expedia, and Jetstar to add the channel's commission percentage to reservation totals for NET rates.
This channel setting is only available for Agoda, Trip.com, Expedia, and Jetstar.
Enable reservation commission percentage for Agoda, Trip.com, Expedia, and Jetstar
To enable reservation commission for Agoda, Trip.com, Expedia, or Jetstar:
Go to Distribution > Channels tab.
Click the ellipsis button (three dots button) next to the channel's name (Agoda, Trip.com, Expedia, or Jetstar).
Select Update channel settings.
Tick Reservation commission percentage and enter the commission percentage charged by the channel.
Click Save.
When enabled, the channel commission will be added to the reservation total shown in your SiteMinder platform and to the total sent to your property management system (PMS). This setting can be overridden for individual channel rates.
💡 Note: The reservation commission percentage is only added to reservation totals that exclude commission (NET rates).
Override reservation commission for specific Agoda, Trip.com, Expedia, and Jetstar channel rates
Go to Distribution > Channels.
Click the ellipsis button (three dots button) next to the channel (Agoda, Trip.com, Expedia, or Jetstar).
Select Edit room rates mapping.
Click on the channel rate.
Click Configure.
For Reservation commission percentage, select Override to set a different commission percentage for this specific room rate.
Enter the commission percentage.
Click Save.