If you need to get in touch with us for assistance, see our contact options below.
Chat with us
The fastest way to get help and contact our support team is to start a chat with us. Log in to your SiteMinder account and click the messenger icon on the bottom right of your screen to start a conversation.
Instant answers: Find immediate help by chatting with Sim, our AI assistant
Talk to a human: If our AI assistant can't find the answer, you can request to speak with a member of our human support team
No support code required: Unlike phone support, you don't need a code to start a chat
Phone support
If you need to speak with our support team by phone, see the full list of phone numbers below:
Country | Phone | Opening hours |
International | (APAC) +61 2 9221 4444 (EMEA) +44 (0)20 3151 0730 | 24hr support |
Australia | 1300 797 447 | 24hr support |
Indonesia | +62 800 140 1641 | Monday - Friday 08:00 - 18:00 (GMT+8) 24hr support (English) |
Thailand (Toll free) | +66 1800 013 205 | Monday - Friday 08:00 - 17:00 (GMT+7) 24hr support (English) |
Thailand | +66 2 105 4160 | Monday - Friday 08:00 - 17:00 (GMT+7) 24hr support (English) |
Vietnam | +84 236 445 8170 | 24hr support |
Cambodia (Toll free) | +855 1800 201 736 | 24hr support |
Hong Kong | +852 5819 5407 | Monday - Friday 08:00 - 17:00 (GMT+8) 24hr support (English) |
Malaysia | +604 224 2396 | 24hr support |
Philippines | +63 282 312 355 | 24hr support |
Singapore | +65 6690 7227 | 24hr support |
Taiwan | +886 2 7753 7543 | Monday - Friday 08:00 - 17:00 (GMT+8) 24hr support (English) |
Mainland China (Shanghai) (Toll free) | +86 400 842 8023 | Monday - Friday 08:00 - 17:00 (GMT+8) 24hr support (English) |
Send your inquiry to support@siteminder.com.
Contact our Sales team
Need to contact our sales team? Please submit this contact form: siteminder.com/contact-sales
We do not have a direct phone line to call our sales team, but we will get back to you as soon as possible.after you submit the form.