Skip to main content

Connect to Hotelbeds

How to connect to the channel Hotelbeds.

Activating Hotelbeds is quick and easy - connect Hotelbeds in your platform using just your Hotelbeds Property Code.


Before connecting to Hotelbeds

Before connecting to Hotelbeds:

  • Create rooms and rates in Hotelbeds’ extranet, to match the set up in your platform. Make sure room rate configuration, including occupancy settings, match exactly in both systems

  • Take note of your Property code (Hotel ID) that Hotelbeds has assigned to your property. Find your Property code in your Hotelbeds extranet


Enable connection in your Hotelbeds extranet

Enable the connection to your platform in your Hotelbeds extranet:

  1. Log into your Hotelbeds extranet.

  2. Take note of your Hotelbeds Property code.

  3. Go to the Channel Manager tab.

  4. Search for and select SiteMinder for Booking Management and Inventory Management then click Save Changes.

  5. Ensure that “SiteMinder” is selected as your Channel Manager.

Connect Hotelbeds in your platform

To connect Hotelbeds in your platform:

  1. Go to Distribution > Channels.

  2. Find and click on Hotelbeds.

  3. Follow the steps to connect.

  4. Log into your Hotelbeds extranet and make sure SiteMinder is connected.

  5. Click Next.

  6. Enter your Hotelbeds Property code .

  7. Enter your Reservation e-mail address to receive Hotelbeds e-mail notifications. For multiple emails, separate them with a semicolon (;). Example: reservations@hotel.com;manager@hotel.com

  8. Click Next.

  9. Review the details then click Connect.

Once completing the steps to connect, the Hotelbeds channel connection is activated immediately and ready to be mapped. The "Awaiting setup" status does not apply to Booking.com. The channel status will show as "Disabled" until enabled.


Update Hotelbeds channel settings

Once Hotelbeds is connected, you can update the channel settings:

  1. Go to Distribution > Channels.

  2. Find Hotelbeds and click on the ellipsis button (three dots button).

  3. Select Update channel settings.

  4. Click the pencil (edit) icon to edit.

  5. Update the settings.

  6. Click Save.

Hotelbeds channel settings

  • Rate multiplier: Set to automatically adjust (increase or decrease) Hotelbeds prices

  • Reservation e-mail address: Reservation e-mail notifications will be sent to this address. Note: If you only have HSI (inventory updates) enabled for Hotelbeds, then you will receive e-mails directly from Hotelbeds instead

  • Property code: To update the property code for Hotelbeds, please contact our support team


Enable connection to Hotelbeds

Once you have mapped all required room rates and checked that availability, rates, and restrictions are correct, enable the channel to start sending inventory updates.

To enable the Hotelbeds connection:

  1. Go to Distribution > Channels.

  2. Find Hotelbeds and click on the ellipsis button (three dots button).

  3. Select Update channel settings.

  4. Click the pencil (edit) icon to edit.

  5. Click the “Enable the connection to Hotelbeds” button.

Did this answer your question?