Updates supported by Airbnb
Rates and occupancy including extra adult rate (extra guest fee), and single guest discount
Availability (maximum update period: 730 days)
Minimum and maximum stay
Stop sell
Close to arrivals (CTA)
Close to departures (CTD)
Note: Length of stay restrictions for Airbnb apply to the check-in day. For example, a 3-night minimum stay set for June 2 won't affect a 2-night booking starting June 1.
Before connecting
Before connecting Airbnb, you'll need to:
Create an Airbnb host account.
Ensure compliance withAirbnb's standards for hotels and hospitality businesses.
How to connect Airbnb
Sign in to your Airbnb business host account.
Open your SiteMinder platform in a new tab (same browser).
Go to Distribution > Channels.
Find Airbnb and click on it.
Review eligibility criteria, tick I understand and click Connect.
Complete the connection steps.
Connection steps
Step 1: Account
Confirm and select “Confirm that I have an Airbnb account and currently signed in”.
Click Authorise listing on Airbnb.
When redirected to Airbnb's website, click I agree, then Allow.
Once the connection is successful, you’ll see a “Verified signed in successfully” message.
Click Next.
Step 2: Property details
Check your property address — this will be pre-filled from Property settings > Property details.
Click Check location to set geolocation.
Adjust map pin if needed for accurate location.
Note: if your property address is updated in this step, it will also be synced to your Property settings.
Step 3: Currency conversion
Select a currency to convert rates to, or leave blank if it does not apply.
Step 4: Complete connection
Review settings.
Click Save.
Step 5: Enable channel
Once you save the connection and are redirected to the Channel settings page (Distribution > Airbnb > Channel settings), click the Enable connection to Airbnb button. This must be done before mapping to prevent the listing being rejected.
Once the channel is completely connected, you can then map your room rates to Airbnb.
Each room rate you map will create a separate listing on Airbnb, so map only one room rate per room type to prevent double bookings.