When channels sell the same room in different ways (like packages or corporate rates), you can map all these versions to a single rate in your platform to simplify your rate management.
When to use multi-mapping
You can map multiple channel rates to one rate in your SiteMinder platform when a channel sells different versions of the same room rate, and when pricing and restrictions are the same.
Mapping all rate variations ensures your reservations are delivered correctly to your platform and connected property management system (PMS), revenue management system (RMS), or central reservation system (CRS).
➕ For example, with Expedia, you might have one "Standard double room" rate in your SiteMinder platform, but Expedia sells this room in different ways:
Standard double room - SellRate - Hotel Collect
Standard double room - Package - Expedia Collect
Standard double room - Linked - Expedia Collect
Standard double room - Derived - Expedia Collect
You don't need to create new room rates for each of these Expedia variations. Instead, map all these versions to your single "Standard double room" rate in your SiteMinder platform. This type of multi-mapping is common for properties using Expedia Traveller Preference program.
When to map rates individually
Don't map multiple channel rates to one platform rate if they have:
Different inclusions (such as breakfast)
Different pricing structures
Different room types (like mapping a triple room to a double room)
Different availability requirements
Incorrect multi-mapping can lead to:
Wrong pricing
Missing extras or inclusions
Overbooking risks
Map multiple channel rates to one rate
Follow these steps for each channel rate you want to map to the single rate in your SiteMinder platform:
Go to Distribution > Channels tab.
Find your channel in the My channels tab.
Click the ellipsis button (three dots button) > select Edit room rates mapping.
In the Channel manager column, click on the rate to map.
Click the Map to button.
Click Yes for Start updating channel to begin updating rates, availability, and restrictions.
Select the channel rate from the Mapped to drop-down menu.
Click Save.
Repeat for each additional channel rate you want to map to this same platform room rate.
💡 For rates mapped to the same platform rate, ensure the pricing setup is Derived and set to Keep rates the same, as different prices or restrictions under the same rate can cause sync issues.