Customer Support

How to add, edit, suspend and delete your direct booking rates.

Create and manage your direct booking rates

Control the way you sell your direct booking rates by configuring Direct booking controls on your rate plans.

Set up Dynamic discounts for your booking engine, including Dynamic length of stay discounts, Package deals and Stay pay deals.

Display your best rate plans and their inclusions and discounts at the top of your booking engine.

How to set up deposits for your direct booking rates.

Set up the pre-payment policy for a direct booking rate  — pre-payment details needed or not needed to secure a booking.

How to add, modify, or delete an extra for your SiteMinder booking engine.

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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