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Multi-Property serves as your central hub for managing rates across your entire property portfolio. After creating rate plans at the group level, you can customise them for specific properties. You can manage these individual rates directly in Multi-Property or through each property's SiteMinder platform.

About managing rates for individual properties

When a rate plan is created in Multi-Property and assigned to properties, separate rate plans are automatically created for each property and will appear in each property’s SiteMinder platform. You have three options for managing these individual rate plans:

Let them automatically inherit all changes from the main Multi-Property rate plan.

Manage them independently in Multi-Property with specific overrides.

Manage them through each property's SiteMinder platform.

1. Let them automatically inherit all changes from the main Multi-Property rate plan.
2. Manage them independently in Multi-Property with specific overrides.
3. Manage them through each property's SiteMinder platform.

This flexibility lets you balance efficient bulk updates with customisation for specific properties.

View and edit rate plans for specific properties in Multi-Property

To view or make changes to a rate plan for a specific property:

Go to Multi-Property &gt; Distribution &gt; Rate plans.

Go to the Properties tab to see all properties assigned to this rate plan.

Click on a property to view its specific rate plan details.

Use the broken chain icon to override inherited values.

Use the chain icon to revert back to inherited values.

1. Go to Multi-Property &gt; Distribution &gt; Rate plans.
2. Click on the rate plan you want to view.
3. Go to the Properties tab to see all properties assigned to this rate plan.
4. Click on a property to view its specific rate plan details.
5. To make changes, click Edit.
6. Use the broken chain icon to override inherited values.
7. Use the chain icon to revert back to inherited values.
8. Click Save.

💡 Try to minimise overrides where possible to maintain efficient bulk rate management.

Delete rate plans for specific properties in Multi-Property

To remove a rate plan from a specific property:

Go to the Properties tab and select the property.

Click the ellipsis button (three dots button) then select Delete rate plan.

Choose if you want to delete the rate plan only from Multi-Property.

Choose if you want to delete associated rates and mappings from the property's SiteMinder platform.

1. Go to Multi-Property &gt; Distribution &gt; Rate plans.
2. Click on the rate plan.
3. Go to the Properties tab and select the property.
4. Click the ellipsis button (three dots button) then select Delete rate plan.
5. Choose if you want to delete the rate plan only from Multi-Property.
6. Choose if you want to delete associated rates and mappings from the property's SiteMinder platform.
7. Click Remove.

⚠️ Note: Deleted rate plans cannot be recovered. The rate plan will still need to be manually deleted via each channel’s extranet.