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Manage your channel settings
Manage your channel settings

Manage settings for your connected channels, such as rate multiplier, reservation e-mail address, and currency conversion.

Updated over a week ago

Update channel settings

To update channel settings:

  1. Go to Distribution > Channels tab.

  2. In the My channels tab, click the ellipsis button (three dots button) next to the channel's name.

  3. Select Update channel settings.

  4. Once in the Channel settings tab, click the edit button.

  5. Make required changes and click Save.

💡 Verification to update general channel settings:

  • For additional security, you'll need a verification code (one time password) to update general settings in channel settings.

  • The verification code is sent to your user account e-mail address.

Common channel settings

Rate multiplier

A rate multiplier adjusts your rates before they are sent to a channel. Use the Rate multiplier simulator to test how your channel rates will change compared to your daily Full rate.

Your rates in the Inventory grid show without the Rate multiplier applied.

Currency conversion

To use Currency conversion:

  1. First enable currency conversion in your Property settings.

  2. Configure currency conversion in Channel settings to send prices to the channel in a different currency to your base currency.

The currency selected in your platform must match the currency in the channel’s extranet.

💡 Note:

  • Currency conversion only applies to rates in the Inventory grid.

  • Currency conversion cannot be used if rate plan currency is enabled (i.e. if you choose to use different currencies in the inventory grid).

  • Currency conversion will not apply to extra charges configured in the channel rate’s settings (i.e. extra person charges and discounts). These extra charges need to be set in the currency being sent to the channel, as currency conversion will not apply to them.

  • Check your channels after changing currency settings to ensure correct rates are displayed. Note: it may take several minutes for channels to display updates.

Reservation E-mail Address

If you see a Reservation e-mail address field in channel settings:

  • Enter your e-mail address to receive reservation notifications from your SiteMinder platform.

If there is no Reservation e-mail address field in channel settings:

  • You'll need to set up and receive e-mail notifications directly from the channel.

​​💡 Manage your channels:

  • To reorder how channels appear in your inventory grid and rate plan list, go to Distribution > Channels tab > click Reorder in the My channels tab > drag and drop the channel names > click Save.

  • To map room rates, go to your channel's Room Rates Mapping tab.

  • To view change history for a channel, go to Distribution > Channels > click the ellipsis button (three dots button) next to the channel's name > select Audit.

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