To update these settings, click on your property name in the top navigation bar > Property settings > General information:
Currency settings: base currency and currency conversion
Inventory settings: minimum rates, update period, weekend highlighting, and auto-replenishment
Language and region settings: base language, units of measurement, and time zone
Currency settings
Base currency
To set your property's base currency, go to Property settings > General information > Currency. This is the currency accepted at your property and used to set daily pricing in your inventory grid.
Make sure the settings match between channels and your SiteMinder platform to avoid displaying different values/currencies
Contact our support team if you want to manage rates using multiple currencies
Currency conversion
💡 Currency exchange rates are taken from XE.com several times a day to calculate conversions.
Enable currency conversion to send prices to channels in a different currency from your base currency. To enable, click on your property name in the top navigation bar > Property settings > General information > Currency.
Currency conversion:
Only applies to rates set in the inventory grid
Cannot be used if rate plan currency is enabled
Does not apply to extra person charges configured in the channel rate's settings (for example, extra person charges and discounts). These extra person charges need to be set in the currency being sent to the channel, as currency conversion will not apply to them.
Important: If you make any changes to currency settings, check your online channels to ensure they are displaying correct rate information. It may take several minutes for channels to display updates.
Inventory settings
Minimum rate
💡 Set minimum rates for each currency to avoid sending rates that are too low to your channels. Click on your property name in the top navigation bar > Property settings > General information > Minimum rate.
Add a minimum rate for each currency
If you have discounts set directly in channels, we recommend also setting a minimum rate in those channels
Note: Channel rates are adjusted and applied after the Minimum rate is set (for example, any adjustments for Currency conversion, Rate multiplier, Single guest discount, Occupancy based pricing).
Update period
The update period (also called minimum contract length or inventory update period) is the maximum number of days in advance that your SiteMinder platform sends rates, availability, and restrictions to your connected channels.
Changing the update period does not automatically open availability for future dates. Inventory (availability, rates, restrictions) must be loaded for dates within the update period
You can plan and send inventory and rates up to 750 days in advance
The default update period is 400 days
Each channel may support a different minimum/maximum update period
Types of update periods
There are two types of update periods
General update period (default): default period your platform updates/sends to channels by default (set this in Property settings > General information)
Maximum update period (channel limit): maximum period the channel allows updates for (view for each channel in Distribution > Channels).
If you use a PMS, RMS, or CRS: Confirm how many days in advance your PMS can send inventory for.
⚠️ The minimum update period is 400 days. To limit bookings to 365 days you can apply stop sells, however check your channel contracts first. Your channel contract may require you to send a minimum number of days (often 400+ days), and using stop sells to block availability could potentially go against your contract terms with the channel.
💡 If you have availability loaded for future dates but it is not showing on channels, check that your update period is set high enough and that the channel's maximum update period supports those dates.
Weekend starts on
Set your weekend days to visually highlight them in dark orange on the inventory grid, making it easier to apply different rates and restrictions.
Auto-replenishment
💡 Enable auto-replenishment to automatically restore room availability when reservations are cancelled or modified.
You can set it up in two ways:
Always: always restore availability
Only if the availability is 1 or more: availability will automatically be increased by 1 for the room rate when a reservation is cancelled or modified (if availability for the room rate is not 0). If availability is 0, it will not be replenished
Note: If you are connected to a PMS/RMS/CRS, do not enable auto-replenishment in your SiteMinder platform. Using auto-replenishment with a PMS connection can cause inventory mismatches and overbooking issues.
Language and region settings
Set and update language and region settings, click on your property name in the top navigation bar > Property settings > General information > Language and region.
Base language: set the main language used on your SiteMinder platform for property setup, content, and your booking engine.
Units of measurement: select between Metric (most common worldwide) or Imperial (used in USA, Myanmar, and Liberia) to set accurate guest expectations regarding room sizes and facilities
Time zone: set your property's time zone to correctly indicate the start and end of each day on the Distribution calendar and calculate timing for rate plan release periods
⚠️ Note that an incorrect timezone can cause issues such as guests being able to book past check-in dates. Ensure your SiteMinder timezone matches the timezone setting in your connected PMS/RMS/CRS