Set up and manage rates, availability, and restrictions (stop sell, minimum and maximum length of stay, closed to arrival; CTA, closed to departure; CTD) via the inventory grid. Go to Distribution > Inventory.
For ad-hoc updates, simply update each cell individually in the inventory grid, or use the Copy tool. For bulk updates, you can either use the Bulk update button or the lightning button.
⚠️ If you have a property management system (PMS), central reservations system (CRS), or revenue management system (RMS) that sends inventory data to SiteMinder, make all inventory updates in your connected system. Do not make any manual updates as they will be overwritten. If this happens, perform a push/resync in your PMS to restore correct values.
Bulk update rates, availability or restrictions
To change rates, availability, or restrictions across multiple dates, room rates, and channels, you can make a bulk update.
Go to Distribution > Inventory.
Click on the Bulk update button.
In the Set drop-down menu, select the inventory you want to update (for example rates, availability, or restrictions such as stop sell or minimum length of stay).
In the To field, set what the new rate, availability, or restriction should be (for example, enter the new rate, or enable or disable the stop sell).
Select a Date range. To select more than one range, click on the Add another date range button.
Select which days of the week the update should apply to.
Tick the room types, room rates or channel rates you want to update.
Tick the channels that you want to update in the Channels column.
Click Save.
Update one rate, availability or restriction across multiple dates
Use the lightning button to quickly update one room type, room rate or channel rate across multiple dates:
Go to Distribution > Inventory.
Find the inventory and date you want to change and click on the lightning button (for example if you want to change the availability for your "Double room type", click on the lightning button next to the availability for this room type).
In the Quick bulk update window, set the new rate, availability or restriction.
Select the date range and what days of the week the update should apply to.
Click Save.
Copy rates, availability and restrictions
To copy rates, availability and restrictions to other room types, room rates or channel rates across multiple dates (that are visible on the page) in your inventory grid, use the Copy tool:
Go to Distribution > Inventory.
Click on the current value you want to change and enter a new value.
Click on the Copy button and select the update you want to make (for example, Copy across, or Apply rate row to other rates).
Click Save.
With the Copy tool you can:
Copy [update] across — copy availability, rates or restrictions across the row for multiple dates.
Copy availability to other rooms — copy availability to all other room types for the date.
Apply selected [update] to other rates — apply rates or restrictions to other room rates/channel rates that belong to the same room type/room rate.
Apply [update] row to other rates — copy the entire row of the rate or restriction to other room rates/channel rates that belong to the same room type/room rate.
💡 Note:
Derived rates will be greyed out as they cannot be manually changed in the Inventory grid. When attempting to update a derived rate, a forbidden icon will show.
When you update a manual rate via the Inventory grid, all its derived rates will be updated accordingly.
If a channel (OTA) does not support certain inventory updates, you will need to set up and manage those inventory updates directly in the channel's extranet. For example, if the channel does not support receiving CTA or CTD restrictions, you will need to set up any CTA or CTD restrictions directly on the channel's extranet.