The inventory grid is where you can view and manage your property’s day-to-day availability, pricing, and restrictions across your connected channels.
When to use the inventory grid
If you have a two-way PMS/RMS/CRS integration (sends inventory updates and receives reservations):
Make all inventory updates in your connected system, not in the inventory grid. Manual updates will be overwritten by your connected system
Inventory updates sent from your PMS/RMS/CRS will appear in the inventory grid.
If you have a one-way integration (PMS/RMS/CRS only receives reservations, does not send certain inventory types):
Make inventory updates directly in the inventory grid
Inventory grid data
Availability: The number of room types currently available to be booked at your property
Rates: The price for each room rate, direct booking rate, and channel rate sent to your booking channels
💡When updating rates, can I use decimal pricing? You can use decimal amounts when updating rates in the inventory grid. SiteMinder supports decimal figures in your inventory and rates by default. To disable decimal figures for rate in the inventory grid, contact our support team.
Stop sell: The restriction that closes a channel rate or direct booking rate for a certain period of time
Close to arrivals: The rule that prevents check-ins on certain days
Close to departures: The rule that prevents check-outs on certain days
Min. length of stay: The restriction that sets the minimum number of days a guest can stay
Max. length of stay: The restriction that sets the maximum number of days a guest can stay
Supported inventory data: A dash shows instead of an inventory value when the channel or channel rate doesn't support that data. Not all channels, or specific channel rates, support all types of inventory data (availability, rates, stop sell, minimum and maximum length of stay, close to arrivals, close to departures).
Navigating the inventory grid
Move between dates in the inventory grid
Scroll through the calendar (14 days at a time) using the following buttons located at the top left of your inventory grid:
Go to date: Allows you to choose a custom date in the future to view
View today: Goes to today’s date in the calendar
<< (rewind) button: Goes back two weeks
< (less than) button: Goes back one week
> (greater than) button: Goes forward one week
>> (forward) button: Goes forward two weeks
⚠️ You can only view and edit present and future dates in the inventory grid. Past dates aren't available, even using the back arrows.
View and filter your rooms and rates
Easily filter by room type, rate plan, or room rate, or use the View by filter to select the following views:
All rates and availabilities: Shows all room types, their room rates, availability, and prices. This is the default view, unless you have set another one as your favourite
Manual rate and availability: Shows all room types, their manual room rates, availability, and prices. Derived rates won’t show in this view
Availability only: Shows all available room types and their availability. Use this view when you want to check or manage availability
Channels view: Shows or hides rates and restrictions per channel rates. Select any channel to see its rates and restrictions, then use the Select a data type to display buttons to select what inventory values to show or hide
💡 Click on the star of All rates and availabilities, Manual rate and availability, or Availability only to set any of the filters as your favourite.
View your channel rate restrictions in the inventory grid
To view your restrictions (stop sell, min stay, max stay, and CTA/CTD) for a specific channel rate in the inventory grid:
Go to Distribution > Inventory.
Under the room type, find the room rate.
Click on the down arrow next to the room rate that says [x Connections], e.g. "5 Connections" to see its channel rates.
Click on the Rates down-arrow (Rates v) to the right of the channel rate name to open the restrictions drop-down menu.
Select a restriction (Stop sell, Close to arrivals, Close to departures). If a restriction is on, a blue box with a tick will appear. Empty boxes indicate no restriction. If you select Min. length of stay or Max. length of stay, the restriction value will show.
What do the colour codes and icons on the inventory grid mean?
To view what each symbol and colour on the grid represents, click on the question mark (?) button to the right of the Today button to open the Legend menu.
Symbol or icon | Meaning | Description |
Green cell with tick | Valid update | The cell turns green when there has been a manual change that needs saving in the inventory grid. |
Red cell with warning symbol | Invalid update | The cell turns red if an invalid value has been added to the inventory grid. The fields only accept numeric values. Currency symbols ($, £, €), letters, or punctuation marks are not accepted. |
Down arrow | Rate is below minimum rate | A down arrow appears if you enter a rate value lower than your property's minimum rate for that currency. The minimum rate helps you avoid sending rates that are too low to your channels. Only enter rates in the inventory grid that are higher than the minimum rate. You can find the minimum rate setting for your property in Property settings > General information or Rooms and rates > Rate plans for a specific room rate. See Set a minimum rate for your property |
Dark orange/yellow box with triangle in corner | All channel rates have stop sell enabled | This appears on the room rate and all of its channel rates if it has a stop sell or release period. |
Pale orange/yellow box with triangle in corner | Some channel rates have stop sell enabled | This appears on the room rate and some of its channel rates if it has a stop sell or release period. |
Dark orange box with 0 (zero) | No availability | This appears on the room type or room rate if there is no availability. |
Chain/link icon | Derived rate | This shows that a rate is derived from another. |
Calculator icon | Currency conversion | This shows if the channel or the rate has currency conversion enabled. |
Crossed arrows icon | Rate multiplier enabled | This shows that a rate has a rate multiplier applied on the channel settings. |
Alert/warning icon | Channel rate disabled | This shows that a channel rate is disabled, and the channel is not receiving updates from your platform for that room rate. Click on the alert to find out more. |
Dash (—) | Data not supported by the channel or channel rate | A dash shows instead of an inventory value when the channel or channel rate doesn't support that setting. Not all channels, or specific channel rates, support all types of inventory data (availability, rates, stop sell, minimum and maximum length of stay, close to arrivals, close to departures). Some rate types, such as package, derived, and linked rates, do not support any inventory updates because they inherit pricing and restrictions from a main rate managed by the channel. |
Find direct rates and channel rates in the inventory grid
How do I find my direct booking rates in the inventory grid?
Your direct booking rate appears in the inventory grid alongside channel rates. Look for rates marked as "Direct Booking"
How do I find my channel rates in the inventory grid?
For channel rates: Look for rates that show "X Connections" with a down arrow ( v ) next to the room rate name. Click this down arrow to expand and see the individual channel rates (like Booking.com, Expedia, etc.) connected to that room rate.
If rates are missing, check:
Rate mapping: Ensure rates are properly mapped to channels