💡 Important to know:
To set up a rate multiplier, go to Distribution > Channels > find a channel, click its actions button (...) > select Update channel settings.
If you set up an incorrect rate multiplier, all of your channel’s rates will be listed at the wrong price.
Introduction to rate multipliers
A rate multiplier helps you calculate a rate’s taxes and commissions before it is sent to a channel.
Most channels treat received rates as inclusive of taxes and commissions, so in these instances, using a rate multiplier is unnecessary. However, other channels add taxes and commissions on top of the rates they receive, so using a rate multiplier will calculate the added costs and help you ensure that the final amount advertised on the channel is correct.
See below for examples of when a rate multiplier is and is not required.
Channel A expects to receive ‘sell rates’ — that is, rates including taxes and commissions. In this instance, a rate multiplier is not necessary. | Your inventory has a sell rate of ‘100’ that includes taxes and commissions of 10%. The channel treats all received rates as sell rates, so using a rate multiplier is not required. The rate of ‘100’ is sent to the channel and listed as is. When the rate is sold, the channel deducts 10% in taxes and commissions before sending your property a net rate of ‘90’. |
Channel B expects to receive ‘net rates’ — rates excluding all taxes and commissions. In this case, a rate multiplier is necessary. | Your inventory has a sell rate of ‘100’ that includes taxes and commissions of 10%. The channel treats all received rates as net rates, so using a rate multiplier of ‘0.9’ is necessary. This will reduce the rate by 10% — the amount of taxes and commissions — before it is sent to the channel (so the calculation would be 100 × 0.9 = 90). The rate of ‘90’ is sent to the channel, which adds 10% in taxes and commissions and lists it as ‘100’. When the rate is sold, the channel takes 10% in taxes and commissions, and your property receives a net rate of ‘90’. |
💡 Note:
If your inventory rates exclude taxes and commissions and you have a situations similar to the channel A example above, use a rate multiplier to add taxes and commissions to a rate before sending it to the channel; for scenarios like the channel B example above, however, send your rates to the channel unadjusted.
If a rate multiplier is set to '1.0', it will have no effect. (This is because 100 x 1 = 100, 150 x 1 = 150, and so on.)
Set up a rate multiplier for a channel
⚠️ If you set up an incorrect rate multiplier, all of your channel's rates will be listed at the wrong price.
To set up a rate multiplier for a channel, follow the steps below.
Go to Distribution > Channels.
In the My channels tab, find a channel, click its actions button (...) > select Update channel settings.
In General settings , click the edit button.
Use the Rate multiplier simulator to see how your rates will be adjusted. For example:
A Full rate of ‘100’ and a Rate multiplier of ‘0.9’ would equal a channel rate of ‘90’;
A Full rate of ‘100’ and a Rate multiplier of ‘1.1’ would equal a channel rate of ‘110’.
Enter your desired Rate multiplier.
If necessary, add rate multiplier overrides.
Click Save.
💡 The ‘Rate multiplier’ value cannot be more than 18 characters; if longer, the number will be rounded up or down accordingly.
Add rate multiplier overrides
With rate multiplier overrides, you can negate existing rate multipliers during specific date ranges — for example, a rate multiplier of ‘0.9’ could be automatically changed to ‘1.0’ during November–January.
Follow the steps below to add rate multiplier overrides.
Check that you have already set a rate multiplier for a channel, otherwise the override will not work.
In the channel’s ‘General settings’, click Add rate multiplier override.
Select the override’s Date range.
Enter the rate multiplier value into ‘ Override rate multiplier by ’.
Click Save.
💡 A maximum of five overrides can be added at one time.
Frequently asked questions
Why are my rates listed incorrectly on a channel?
If your channel’s rates do not match those in your inventory, it might be because you are not using a rate multiplier when you need to, or you are using one incorrectly.
In either case, double-check the following:
Does the channel expect to receive rates inclusive or exclusive of taxes and commissions?
What percentage of taxes and commissions apply to the rate(s)?
Do you have a rate multiplier set up, and if so, is it necessary in your circumstances?
If using a rate multiplier is necessary and one is active, is its value correct?
How do I use rate multipliers when my inventory rates exclude taxes and commissions?
If your inventory is configured to use rates that exclude taxes and commissions, you need to use rate multipliers to add taxes and commissions to rates before sending them to any channels that treat received rates as sell rates.