Your property’s General information — found in Property settings > General information — includes currency settings, inventory settings, and language and region preferences. These settings affect how your rates display and how your inventory updates are sent to channels.
To update these settings, click on your property name in the top navigation bar > Property settings > General information.
Currency settings
Base currency
To set your property's base currency, go to Property settings > General information > Currency. This is the currency accepted at your property and used to set daily pricing in your inventory grid.
Make sure the settings match between channels and your SiteMinder platform to avoid displaying different values/currencies
Contact our support team if you want to manage rates using multiple currencies
Currency conversion
💡 Currency exchange rates are taken from XE.com twice a day to calculate conversions.
Enable currency conversion to send prices to channels in a different currency from your base currency. To enable, click on your property name in the top navigation bar > Property settings > General information > Currency.
Currency conversion:
Only applies to rates set in the inventory grid
Cannot be used if rate plan currency is enabled
Does not apply to extra person charges configured in the channel rate's settings (for example, extra person charges and discounts). These extra person charges need to be set in the currency being sent to the channel, as currency conversion will not apply to them.
Important: If you make any changes to currency settings, check your online channels to ensure they are displaying correct rate information. It may take several minutes for channels to display updates.
Inventory settings
Minimum rate
💡 Set minimum rates for each currency to avoid sending rates that are too low to your channels. Click on your property name in the top navigation bar > Property settings > General information > Minimum rate.
Add a minimum rate for each currency
If you have discounts set directly in channels, we recommend also setting a minimum rate in those channels
Note: Channel rates are adjusted and applied after the Minimum rate is set (for example, any adjustments for Currency conversion, Rate multiplier, Single guest discount, Occupancy based pricing).
Update period
💡 The update period is the maximum number of days that updates are sent to connected channels (default: 400 days, maximum: 750 days).
Advantages of a longer update period:
Avoid manually modifying values for extra dates on channel extranets
Encourage advanced bookings and secure earlier deposits
There are two types of update periods:
General update period: days your platform updates channel extranets (Property settings > General information)
Maximum update period: days the channel allows updates (visible under Distribution > Channels)
If using a property management system (PMS), revenue management system (RMS), or central reservations system (CRS), confirm how many days in advance it can update.
Weekend starts on
Set your weekend days to visually highlight them in dark orange on the inventory grid, making it easier to apply different rates and restrictions.
Auto-replenishment
💡 Enable auto-replenishment to automatically restore room availability when reservations are cancelled or modified.
You can set it up in two ways:
Always: always restore availability
Only if the availability is 1 or more: availability will automatically be increased by 1 for the room rate when a reservation is cancelled or modified (if availability for the room rate is not 0). If availability is 0, it will not be replenished
Note: If your connected PMS/RMS/CRS already has auto-replenishment, we don't recommend enabling this feature in your SiteMinder platform.
Language and region settings
💡 To set and update language and region settings, click on your property name in the top navigation bar > Property settings > General information > Language and region.
Base language: set the main language used on your SiteMinder platform for property setup, content, and your booking engine.
Units of measurement: select between Metric (most common worldwide) or Imperial (used in USA, Myanmar, and Liberia) to set accurate guest expectations regarding room sizes and facilities.
Time zone: set your property's time zone to correctly indicate the start and end of each day on the Distribution calendar and calculate timing for rate plan release periods.