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Disconnect Airbnb

Everything you need to know about disconnecting Airbnb from your SiteMinder platform.

Updated over a week ago

Important to know:

  • To temporarily stop selling on Airbnb, you can apply a temporary stop sell.

Before disconnecting Airbnb

Before you disconnect Airbnb from the SiteMinder platform, it is important to note that once it is disconnected:

  • all listings' mappings and channel data will be permanently lost, and updates for Airbnb will no longer be sent from our platform;

  • you won’t be able to create new Airbnb listings from our platform;

  • you will no longer be able to view any reservations previously received from Airbnb on our platform.

If you have more than one SiteMinder platform account connected to the same Airbnb host account, revoking the token in one platform will revoke the token for all connected properties. If that’s the case, you will see the names of Other impacted properties in the pop-up window, before revoking the token.

Disconnect Airbnb

If you decide to disconnect Airbnb from our platform, you can still manage your listings' availability and rates on the Airbnb extranet. There are two ways to disconnect Airbnb by revoking the authorisation token, as explained below.


  • If you would rather temporarily stop selling from Airbnb, you should not disconnect the channel but rather apply a temporary stop sell. (:).

  • Revoking the Authorisation token cannot be undone. If you want to connect Airbnb again to our platform after revoking the token, you will have to go through adding Airbnb as a channel and mapping your room rates again.

  • Revoking the Authorisation token does not delete your account with Airbnb.

From our platform, revoke the Airbnb token

  1. Go to Distribution > Channels.

  2. In the All channels tab, find Airbnb.

  3. Click on the ellipsis button (...).

  4. Under the Channel actions menu, select Channel settings.

  5. Scroll down until you see the Authorisation token. Click on the cogwheel symbol next to it.

  6. On the pop-up window, click Revoke.

From your Airbnb host account, remove SiteMinder access

  1. In your Airbnb extranet , click on your profile picture at the top right corner.

  2. Go to Account.

  3. Click on Privacy and Sharing.

  4. Scroll down to see your Connected App.

  5. Locate SiteMinder and click Remove access.

After disconnecting Airbnb

After disconnecting Airbnb from our platform, it is important to note:

  • If you no longer wish to advertise your listings on Airbnb, you need to

  • It is important to note that deleting the channel from our platform will also delete any Airbnb reservations previously received.

  • If you wish to connect Airbnb in the future on our platform, you will have to connect Airbnb and map it again.

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