Rate plans are a way to sell your room types in different ways (based on restrictions and pricing) to help to attract more travellers to your property and increase potential reservations. The more variety of rate plans you have, the more chances of attracting different groups of travellers to your property.

You can have multiple rate plans for one room type based on different settings such as length-of-stay restrictions, release period, cancellation policy, and breakfast options.

Create a rate plan, then assign it to a room type to configure the pricing and restrictions — this creates a "room rate". Once the room rate is created, you can map the room rate to channels and your connected property management system (PMS), revenue management system (RMS), or central reservations systems (CRS).

Common rate plans include:

Derived rate plans let you create discounted rates based on another rate plan. When you update the base rate, all derived rates adjust automatically.

Special rate plans: Create mid-week or weekend deals, early bird or last-minute offers, and rates with alternate check-in and check-out times.

Seasonal rate plans: Create special rate plans for holidays and events like Christmas, New Year's Eve, Valentine's Day, Easter, and tourist attractions in your area.

Different rate plans attract different travellers to your property. The more variety of rate plans you have, the more chances of attracting different groups of travellers to your property.

You can set up different rate plans with different restrictions, discounts, for different room types, and so on.

Derived rate plans derive their daily rates from another rate. The price of the derived rate plan will be automatically adjusted by adding or subtracting a percentage or amount (or both) from another rate plan, which is usually the standard or best available rate plan.

➕ For Example: Create a Non-refundable rate plan at 15% below your Standard rate, or a Breakfast included rate at an additional AUD 20 per night.

⚠️ Derived rates only affect the rates in your Inventory grid. Extra person charges (extra adult rates and extra child rates) are not included in the derivation and must be updated manually for each rate plan.

Setting your rate plans with a manual pricing setting means that you will input and adjust rates manually via the Inventory tab. Note that if you want to create many rate plans, adjusting prices manually can lead to more chances of human error.

Derived rate plans are efficient and reduce the effort of needing to change the prices of multiple rates manually. Using derived rates can save you time and help you to better organise and structure your inventory.

Derived rates will automatically be adjusted if the rate they are derived from changes — meaning less chance of potential pricing errors.

Yes, to define the final price depending on the number of guests booking the room, you can set up your Occupancies and the Default extra adult/child/infant rate.

Yes, you can for Direct booking. To do this, create a promotion code, then create/edit a Direct booking rate and enable the Restrict rate toggle if you only want to show the rate on your booking engine when a customer enters an assigned promotion code. If the Restrict rate toggle is switched off, the room rate will be visible to all customers on your booking engine.

Set the cancellation policy for a rate plan directly in each channel's extranet.

The exceptions are:

Changing certain default rate plan settings does not automatically update rates and restrictions already saved in the inventory grid. The updated default settings will only be applied to new dates only when rates and restrictions are set. This includes settings such as minimum rate, release period, default minimum stay, and default maximum stay.

To apply these changes to existing dates, update them directly in Distribution > Inventory, or in your property management system (PMS) if it syncs restrictions to SiteMinder.

No. You can view your rate plans, room rates, and channel rates in your SiteMinder platform, but exporting these lists to a CSV file is not supported.