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View and manage notifications for Multi-Property

How you can view and manage notifications across your portfolio in Multi-Property.

As a Multi-Property user, you can see notifications from across your portfolio in one place, whether you are in the Multi-Property experience or in the SiteMinder platform. Click the bell icon to view all notifications. Notification settings apply to all properties your user account is attached to.

How do I view notifications in Multi-Property?

💡You can access notifications from either Multi-Property or a single property in the SiteMinder Platform.

To view your notifications in Multi-Property:

  1. Log into Multi-Property.

  2. Click the bell icon in the top right corner of your screen.

  3. Click View all to open the notifications screen.

  4. Select the Multi-property tab to see portfolio-wide and property-level notifications.


Manage notification settings

You can manage notification preferences from either Multi-Property or a single property in the SiteMinder platform. Whichever place you turn a notification setting on or off, it applies to all properties you are attached to. Settings are managed by category, not by individual property.

To turn notifications on or off in Multi-Property:

  1. Log into Multi-Property.

  2. Click the bell icon in the top right corner of your screen.

  3. Click View all to open the notifications screen.

  4. Click Settings.

  5. Use the toggle next to each notification category to turn it on or off. A blue toggle means the category is on, and a grey toggle means it is off.

You can manage two types of notifications:

  • Multi-Property notifications: Turn this on to receive portfolio-wide alerts

  • Property Platform notifications: alerts for all properties from products such as Channels Plus, Distribution, and Dynamic Pricing.


Will I receive notifications for all my properties?

Yes. When you turn on any notification setting, you receive those notifications for all properties you are attached to. This applies whether you turn the setting on in Multi-Property or in a single property in the SiteMinder platform. You cannot currently choose which individual properties to include or exclude.

Can I action a Multi-Property notification from the SiteMinder platform?

Yes. If you are in the SiteMinder platform and see a notification related to Multi-Property, such as a mapping error, you can action it directly. You will be redirected into the Multi-Property experience to resolve it.

Are notifications turned on by default for new users?

Email notifications for Multi-Property notifications are turned off by default for new users.

SiteMinder platform notification categories are turned on by default for new users.

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