About the Hotel App Store
The SiteMinder Hotel App Store is an online marketplace of third-party apps that connect with your SiteMinder account. You can browse partner apps that work alongside SiteMinder to add extra functionality, such as revenue management, guest communication, and marketing tools.
💡 Apps on the Hotel App Store are not the same as the plug-in apps available for your booking engine. They are also different to channels connected in Distribution > Channels.
Apps on the SiteMinder Hotel App Store connect to your wider SiteMinder platform (unlike the plug-in apps specific to direct booking) and are not set up inside your platform. To connect the apps on the SiteMinder Hotel App store, contact the app provider directly to integrate it with SiteMinder.
What apps are available?
The Hotel App Store includes integrations across categories including CRM and marketing, guest messaging, keyless entry, revenue management, review and reputation, self check-in, and upsell.
You can browse the full list of available apps on the SiteMinder Hotel App Store here. If the app you are looking for is not listed, contact the app provider directly.
How is the Hotel App store different to direct booking plug−in apps?
The Hotel App Store is not the same as plug-in apps for your booking engine.
Hotel App Store apps connect to your wider SiteMinder account. You connect to them by contacting the app provider directly. They are not configured inside your SiteMinder platform (they are not integrated in Distribution > Channels)
Plug-in apps are third-party integrations specifically for your booking engine, such as analytics tools, chatbots, and price comparison widgets. You configure plug-in apps in your platform via Direct booking > Configuration > Plug-in apps
Connect an app
To connect an app available on the Hotel App Store, contact the app provider directly. You can use the contact form on the app's page in the SiteMinder Hotel App Store, or reach out to them directly if you already have an account with them.
The app provider will guide you through setting up your account and processing your integration with SiteMinder.
FAQs
Is the SiteMinder Hotel App Store the same as the Apple App Store or Google Play Store?
No. The Apple App Store and Google Play Store are where you download the SiteMinder mobile app to your phone or tablet. The SiteMinder Hotel App Store is a separate webpage where you browse third-party apps that connect to your SiteMinder account.
How much do apps cost?
SiteMinder does not charge a fee for connecting to apps in the Hotel App Store. Each app provider sets its own pricing. Contact the provider directly to find out more.
Can I try an app for free?
Some app providers offer free trials so you can test the features before committing. Contact the provider directly for details.
How long does setup take?
Setup times vary depending on the app. Contact the app provider directly for details.
Who do I contact if I have an issue with an app?
For questions about how an app works, or for technical issues, contact the app provider's support team directly.
I'm having difficulty integrating an app. What should I do?
For help with setup or integration issues, contact the app provider's support team directly. You can find their contact details on the SiteMinder Hotel App Store website. SiteMinder does not manage the setup or configuration of Hotel App Store integrations.