Customer Support

Set up cancellation policies for Direct booking and enable self-service cancellation and modification settings for your guests.

Set up cancellation policies for Direct booking

Upload and manage your property's images (Property settings > Media library).

Set up e-mail notifications for Direct booking to receive notifications for new reservations, enquiries, or availability limits.

Add or change the banner image and colour theme for your SiteMinder booking engine.

Set up your booking engine's guest display options, including for enquiry settings, room availability, guest details, occupancy, and more.

Link your booking engine with your property’s website to help increase direct bookings.

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

{assigneeName} needs more information from you