💡To add and manage languages and translations for your booking engine, go to Direct booking > Configuration > Translations.
Add multiple languages and translations to your booking engine so that you can reach more guests in their local language and improve guest experience .
To make your booking engine available in different languages, you need to:
Add additional languages
Manually enter the translations to each text field
Publish the translations for each language
Set your default language
Add languages
Before you can add manual translations, you need to add the language. To add languages for your booking engine, follow these steps:
Go to Direct booking > Configuration > Translations.
Click on the Add a language button.
Tick the languages you want to add.
Click on Add.
Add translations
Add translations for your booking engine, including translations for:
Property details
Cancellation policies and terms and conditions
Room type and rate plan names and descriptions
Emails (for example, booking confirmation and pre-arrival)
To add translations for your booking engine, follow these steps:
Go to Direct booking > Configuration > Translations.
Click on a language you have added (for example, English > Spanish).
Add your manual translations in each tab --- Property settings , Room types , Room rates , Extras , Policies , Emails.
Make sure you click Publish changes on each page, before clicking on another tab.
What fields can I translate?
In Direct booking > Configuration > Translations, each tab contains specific fields you can translate. Below is the list of translatable fields for your booking engine:
Property settings tab: Property name, Street, Postcode, City, State/Municipality, Phone number, Alternative phone number, Property description, Terms, conditions and privacy policy, Location instructions, GDPR consent message, Property cancellation policy
Room types tab: Custom room type name (Booking engine only), Description
Room rates tab: Name (discoverability label), Description, Custom text
Rate plans tab: Translate fields for rate plans that are highlighted as package
Policies tab: Room cancellation policy
E-mails tab: Subject line, Header text, Footer text
Extras tab: Name, Description
Publish translations for each language
After adding manual translations for all relevant fields, publish the translations for each language to make them available on your booking engine. For each language, click on the toggle button to switch it to the "on" position.
Go to Direct booking > Configuration > Translations.
Find the language you want to publish the translations for.
Click on the toggle button to turn it on and publish the translations.
💡If a language is published, but some fields are missing translations, the content will display in your booking engine's default language.
What language will guests see when they visit your booking engine?
Your booking engine will automatically detect a guest's browser language and display the site in that language by default. If the browser language hasn't been added and published in your translations settings, the booking engine will fall back to your property's default language.
Guests can also select their preferred language using the language switcher on your booking engine. They'll receive their booking confirmation email in the chosen language, so make sure translations are available.
How to set the default language for your booking engine
To set the default language for your booking engine:
Go to Direct booking > Configuration > Translations.
Click on the language / pencil edit button at the top of the page description "Guests visiting your Booking Engine will first see it in [language]".
Select the language you want your booking engine to default to when your guest's browser language is not available.
Click on Publish changes.
Preview your booking engine
Preview your booking engine in each language you have added and published translations for.
Go to Direct booking > Configuration > Translations.
Next to a language, click on the link icon to open your booking engine in that language.
Use the language switcher to view it in another language.