All Collections
Property settings
Set up your property’s details
Set up your property’s details

Update your Property details — name, address, contact information, star rating, and tax ID.

Updated over a week ago

Important to know:

  • To update your property’s details, click on your property name in the top navigation bar > Property settings > Property details.

Your Property details — name, address, contact information, star rating, and tax ID — will be displayed on your booking engine and will be be sent to the channels you connect to on Channels Plus.

Property name and address

Your property’s name and address will be displayed to your guests on the Contact section of your booking engine. They will also be displayed on the channels you connect to on Channels Plus.

Name — your property’s public name that will be shown to guests. This may be different to your property’s legal name.

Address — your property’s address, including street, city, state, and post code.

The Latitude , Longitude, and Place ID fields will be automatically populated, as will the pin in the map. To adjust the pin on the map, drag the pin, then click on the Confirm button.

Contact details

Your property’s contact details will be displayed to your guests on the Contact section of your booking engine. They will also be sent to the channels you connect to on Channels Plus.

  • Public e-mail — add the best e-mail guests can use to contact your property.

  • Website — enter your property’s URL with “http://” or “https://” at the beginning.

  • Public phone number — add the best phone number your guests can use to contact your property.

  • Alternative phone number — add any other phone number for the property (if applicable).

Links to your social media sites

Add the URLs for your property’s social media pages for Facebook , Instagram , Twitter, and YouTube. The URLs must start with “http://” or “https://”.

After a guest completes a reservation through your booking engine, the social media links appear at the bottom of their confirmation page as small icons.

Extra information

Star rating

Your Star rating will be displayed on your booking engine and will also be sent to the channels you connect to on Channels Plus.

If your property is Star rated, tick the option and select your Star rating from the drop-down menu.

Your property’s Star rating will appear at the top left of your booking engine.

Depending on the region where your property is located, you would need an institution to validate your star rating. Make sure to check with your local authorities before selecting a rating by yourself.

Here are some of the Star ratings available today (pending validation):

★| Budget-friendly, no luxury ★★| Affordable, comfortable, nice ★★★| Quality service, comfortable, offers additional amenities ★★★★| Excellent service, stylish, comfortable, plenty of amenities

★★★★★| Superb service, latest technology, luxury, highest comfort, plenty of amenities

Tax ID

Your Tax ID will apply to Direct booking. Your Tax ID will also be sent to the channels you connect to on Channels Plus.

The Tax ID is the official Tax ID your property has received as a business, which is used to declare taxes.

For Direct booking, the Tax ID is available on guest confirmation pages when a booking has been completed, and on the confirmation’s print/pdf version. It will also be displayed on your guests’ invoices.

Many countries (including the UK, Ireland, France, Portugal, Italy, USA, and Canada) call Tax ID “Taxpayer Identification Number (TIN”). It might have a different name in your country. For example: “Australian Business Number (ABN)”, in Australia; “Certificado de Identificación Fiscal” (CIF), in Spain; “Registro Federal de Contribuyentes (RFC)”, in Mexico; and so on.

Did this answer your question?