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Test your scheduled messages

How to test your scheduled messages before sending them to guests.

Updated over a week ago

Test your scheduled messages

Go to Guest Engagement > Communication > Scheduled messages to set up your property's scheduled messages. Click the Send test message button while editing to send a test.

Differences for test messages

When testing scheduled messages, note that there are some differences compared to when the message is sent to real guests:

  • “Insert content” placeholder tags (such as the guest’s first name) will not work. They will appear without real data.

  • The unsubscribe URL will not be displayed.

These will work correctly when sent to real guests.

Test the full guest experience

To test messages with complete functionality, add yourself as a guest:

  1. Go to Guest Engagement > Guests > Add guests.

  2. Create a test reservation using your own details.

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