Customer Support

Configure your check-in module including the check-in form, confirmation message and welcome screens.

Customising the Check-in module

Learn how to streamline your check-in process by collecting guest information before arrival with Guest Engagement.

Create a check-in form

This article covers the various Preset questions and Custom questions that can be added to your property’s Check-in form.

Choose questions for your check-in form

This article explains how you will be notified once the guest submits a Check-in form and how you can view the data the guest submitted.

What happens when a guest submits a check-in form

Allow your guests to provide their check-in data prior to arrival for a safer stay

Check-in

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