To add, view and manage your Direct booking rates, go to Direct booking > Direct booking rates.
Create direct booking rates
Before adding rates to Direct Booking, ensure they are set up in Rooms and Rates:
Room types must have images and descriptions
Rate plans must be created
To add your room rates to Direct booking:
Go to Direct booking > Direct booking rates.
Click on the status Not added.
Click on the room rate you want to add.
Click Add to direct booking.
Review the summary, then click Add.
⚠️ If the rate has an Incomplete setup status, edit the rate to add any missing data before adding them to Direct booking.
Complete the direct booking rate’s configuration (if needed)
After adding a rate, you'll be able to view and edit the direct booking rate's configuration such as:
Occupancy settings (adults, children, infants)
Pricing details
Direct booking controls and restrictions
Edit direct booking rates
To edit a direct booking rate (such as occupancy, pricing, and direct booking controls):
Go to Direct booking > Direct booking rates.
Click on the room rate you want to update, then click Edit.
Add/update the direct booking rate. Make your changes such as:
Basic information: Rate name, description
Occupancy: Maximum adults, children, infants allowed
Pricing: Base rate price, additional person charges
Booking controls: Minimum/maximum length of stay, advance booking requirements
4. Direct booking rate configuration is inherited from the room rate. If you want to override the rate's configuration for your booking engine, click on the lock icon and enter the new value you want to set.
5. Click Save.
Suspend or unsuspend a direct booking rate
If you want to temporarily stop selling a rate on your booking engine, you can suspend the direct booking rate. When you are ready to start selling it again, you can unsuspend the direct booking rate at any time.
To suspend a direct booking rate:
Go to Direct booking > Direct booking rates.
Find and click on the direct booking rate you want to suspend.
Click the Suspend button.
Confirm your choice when prompted.
To unsuspend (reactivate) a direct booking rate:
Go to Direct booking > Direct booking rates.
Find and click on the suspended direct booking rate.
Click the Unsuspend button.
The rate will immediately become available again on your booking engine.
Delete a direct booking rate
If you no longer want to sell a rate on your booking engine, you can delete it from Direct booking.
The rate will only be deleted from Direct booking but will remain on your platform's Rooms and Rates page. You can re-add the rate to Direct booking at any time.
To delete a direct booking rate:
Go to Direct booking page > Direct booking rates.
Click on the direct rate you want to delete.
Click Delete direct booking rate.
Click Delete.