Before you begin
SiteMinder Pay must be activated
Ensure you have the permission to process payments
Payments will need to be processed no later than seven days after checkout
Before collecting payment from a guest at check-in, check your Payments > Transactions to see if the guest has already made a payment.
Process a payment with SiteMinder Pay
Go to the Reservations tab.
Find and open the reservation.
Click Manage payments.
If the card details have already been provided, they will be pre-filled. Add the amount, then click Process payment.
The amount will be processed by SiteMinder Pay and the card will be charged.