Why is my booking engine showing a blank page or 404 error?
If your booking engine page is showing as a blank page or 404 error, it may be due to missing settings.
Ensure you have configured the following settings:
Check your property details
Go to Property settings > Property details and ensure the following fields are filled in:
Address
Phone
Website
Check your property description
Go to Property settings > Services and ensure the Description field is configured.
Check your email contact fields
Go to Direct Booking > Configuration > Guest Communications and ensure these fields are populated:
Booking confirmation e-mail
Enquiry e-mail
Inventory alert e-mail
Check referral channels
Go to Direct Booking > Configuration > Guest Display Options > Guest details form.
Enable the Ask guest the question... checkbox to reveal the field.
Ensure the Referral channels field contains at least one entry.