💡To set up your direct booking engine promotion codes through multi-property rate plans, go to Distribution > Promotions.
Create a direct booking engine promotion code through multi-property
💡 Before creating a promotion code in our platform, ensure that you have not only created the necessary room rate(s) that you want the promotion code to be linked to, but that you have also added the rate(s) to your direct booking engine.
Go to Multi-Property > Distribution > Promotions.
Click on Manage.
On the top ellipsis (...) button, click on New promo/access code.
Fill in the following fields:
Promo/access code — enter the code that customers must enter on your direct booking engine to get the offer. (For example, ‘XMASoffer’.) Note: this code cannot be longer than 225 characters and must only contain letters, numbers, dashes, and/or underscores; spaces are not allowed.
Promo/access code description — add the promotion code’s description, at no longer than 500 characters, and make it sound appealing.
Rate adjustment — in the drop-down menu, select whether you want the promotion code to apply its discount to the corresponding rate via a percentage (10%) or an amount (AUD 10), then enter the discount’s numeric value. (When assigning this promotion code to your room rates, you can also set custom discounts to override this general default discount, if necessary.)
Highlight rate adjustment to guests — enable this toggle if you want both the original and discounted prices to be visible to customers on your direct booking engine (shown under the booking summary’s Room charges > Promotional discount); otherwise, leave it disabled.
Restrict advertised dates — enable this toggle if you want to restrict this promotion code so that customers can only use it to book on specific dates, then select the necessary date range; otherwise, leave the toggle disabled.
Restrict stay dates — enable this toggle if you want to restrict this promotion code so that customers can only use it to stay on specific dates, then select the necessary date range; otherwise, leave the toggle disabled.
Click on Save to create the promotion code.
Connect your rate plans to the new promotion code (by following the instructions in the next section of this article).
💡 Note:
To increase their appeal, we recommend tying your promotion codes to temporary offers that are only available for a limited time.
When writing the promotion code’s description, clarify when it will expire.
A customer can use a promotion code repeatedly as long as it is active on your direct booking engine.
Because our system cannot differentiate between customers who have or have not used a promotion code more than once, we recommend changing your codes regularly.
Connect rate plans to a direct booking engine promotion code through multi-property
Go to Multi-Property > Distribution > Promotions.
Click on Manage.
Locate the promotion code that you want to connect rate plans to, and click on it.
On the Rate plans tab, click on the top ellipsis (...) button and select Connect rate plans.
Use one of the following options to select the rate plan(s) that you want to connect to the promotion code:
Search rate plans — search for a rate plan.
Checkbox (top of screen) — select all rate plans on the list.
Checkbox (rate plan) — select individual rate plans.
Click on Save.