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Take manual payments with the Payment terminal
Take manual payments with the Payment terminal

Take manual payments from guests using the Payment terminal — a feature available with SiteMinder Pay.

Updated this week

💡 The Payment terminal is available with SiteMinder Pay. The Payment terminal is not available in Germany and France due to local regulations.

About the Payment terminal

With the Payment terminal, you can accept manual card payments from guests via your web browser. Process payments for various needs including:

  • Walk-in guest bookings

  • Food and beverage charges

  • Activities and merchandise

  • Any other one-off payments

The Payment terminal accepts all major credit and debit cards, including Visa, MasterCard and American Express. While transaction fees apply according to your SiteMinder Pay agreement, there are no extra charges for using the terminal itself.

Remember that you'll need to manually add any taxes and promotions as these aren't automatically included.

Take a manual payment

To process a payment using the Payment terminal:

  1. Go to Payments > Payment terminal.

  2. Enter the payment details including the Description, Amount and Surcharge.

  3. Enter the credit card details.

  4. Review that all details and the Total amount to charge are correct.

  5. Click Process payment to complete the transaction.

Manage payments

Go to Payments > Transactions to:

  • View all processed payments and their details

  • Process refunds

  • Generate payment confirmations

All guest credit card details are automatically deleted 7 days after check-out.

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