About hurdle rates
Use hurdle rates with IDeaS RMS. Hurdle rates are thresholds set to prevent rooms from being sold when the price and stay period are not profitable, for example, they can prevent your rooms from being sold at low rates or for short stays. A hurdle rate will set the minimum value (set on a daily basis).
For example:
If the standard daily rate is 150, you could set a hurdle rate of 200. This will prevent guests from booking a one-night stay.
Note: the total value of the room rates across the dates of the stay needs to be lower than the total of the hurdle rates.
Set up hurdle rates
To use hurdle rates:
Set up and manage hurdle rate values in IDeaS RMS.
Contact our support team to enable hurdle rates for your SiteMinder platform.
Enable hurdle rates for the room rate in your SiteMinder platform.
When enabled, the room rate will receive the hurdle rate from the mapped room rate in IDeaS RMS.
💡 The hurdle rate will be sent from IDeaS and your SiteMinder platform will translate it to a minimum length of stay (MinLOS) restriction. This MinLOS restriction will not appear in your Inventory page, but it will still be sent to your channels.
Example of hurdle rates
See the below example of how hurdle rates can be applied:
| 1 January | 2 January | 3 January | 4 January |
Hurdle rate | 200 | 180 | 0 | 170 |
Room rate | 150 | 100 | 140 | 170 |
Translated minimum length of stay MInLOS (MinLOS will be sent to channels) | 3 | 2 | 1 | 1 |
A guest cannot book a one-night stay on 1 January because the hurdle rate is greater than the room rate.
The guest also cannot book a 2 night stay because the hurdle rate for 1 January ( 200) plus the hurdle rate for 2 January (180) is still greater than the total price of the room rates (250).
The guest can book a 3 night stay from 1 January - 3 January because the total of the hurdle rates (380) is lower than the total price of the room rates (390). This booking will have a minimum length of stay (MinLOS) of 3 nights.
If the hurdle rate is less than or equal to the room rate on a given day, then the MinLOS will be set to 1. You can see this occurring on 4 Jan.
💡Note:
If the hurdle rate total does not become less than the room rate total across a 14-day period, then the MinLOS is set to 15 and a restriction of Closed to Arrival (CTA) is set on that day (if CTA is supported by your property).
Enable hurdles for a room rate
Once you have set up hurdle rate values in IDeaS RMS, and contacted our support team to enable hurdles, you will then need to turn on the ‘Enable hurdles’ toggle for the room rate. When hurdles are enabled, the room rate will receive the hurdle rate from the mapped room rate in IDeaS.
To enable hurdles for a room rate:
Go to Rooms and rates > Rate plans.
Click on the room rate and select Edit.
Scroll to the bottom of the window and turn on the Enable Hurdles toggle.
To make this rate a Hurdle child rate, select a rate from the drop-down menu “Parent hurdle rate”. This will mean this rate will inherit hurdle restrictions from the parent rate.
Click Save.
How hurdle parents and child rates work
Hurdle Parents must always be mapped to IDeaS, however it is optional to map Hurdle child rates to IDeaS. This is because Hurdle child rates are limited to rates that share the same room type. Hurdle child rates inherit the calculated hurdle MinLOS values from its Hurdle Parent, and therefore do not need to receive a hurdle rate from IDeaS. If you are also connected to a PMS this means you can push the rate from the PMS but still have hurdle MinLOS controls from the hurdle parent.
💡Note:
You can have multiple Hurdle child rates that inherit the hurdle restrictions from a Hurdle parent rate.
You can only pass hurdle restrictions from Hurdle Parent to Child. A Hurdle Parent cannot have a Hurdle Parent of its own — in other words, you cannot pass hurdle restrictions from Parent to Parent in a chain of several steps.