Tax settings in Payments > Taxes only apply to your SiteMinder booking engine, not your connected channels. Admin users can update taxes when Payments is enabled.
About taxes for your booking engine
Set up taxes for your booking engine to comply with local tax laws and regulations. Your direct booking guests will see tax information on:
The page where guests are asked to confirm their reservation
The reservation confirmation e-mail
The booking confirmation page
The rate displayed (if tax settings are inclusive)
Add a new tax
To add a new tax for Direct booking:
Go to Payments > Taxes.
Click Add tax.
Enter a name for the tax.
Choose either percentage or fixed amount.
For percentage tax, enter the percentage and select what to apply it to: All rooms and extras, All rooms, or Extras only.
For fixed amount tax, select when to apply it (per booking, per night, per person, etc) and enter the amount.
Tick these Tax settings, if they apply: Show rates including tax and service charge on the direct booking engine and Include tax and service charges on Inventory grid rates for the booking engine.
Click Save.
Inclusive or exclusive tax settings
Show rates including tax and service charge on the direct booking engine
Tick this setting to display final prices including taxes on your booking engine. This avoids surprising guests with additional fees when they view the checkout page. If not ticked, the prices shown on your direct booking engine will exclude taxes. Customers will only see the taxes added to the price when they view the checkout page.
Include tax and service charges on Inventory grid rates for the booking engine
Tick this setting if rates on the Inventory grid include taxes.
Manage existing taxes
Edit a tax:
Go to Payments > Taxes.
Click the pencil icon > Edit tax.
Make your changes.
Click Save.
Delete a tax:
Go to Payments > Taxes.
Click the pencil icon > Delete tax.
Click Delete to confirm.